Privacy Policy

Privacy Policy

Introduction

At https://companion-care-el-sauco-texas.primarycareaid.com (hereinafter referred to as “Companion care El Sauco Texas,” “we,” or “our”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to our platform from external sources. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • As an authorized user: When you sign up and use our applications or services, we collect and process your data to provide personalized experiences.
  • Website visitors: If you browse our websites linked to this policy, we may gather information about your visit through analytics tools.
  • Communications: We may reach out to you via email, calls, or text messages for various purposes, including newsletters, promotions, surveys, or customer support.

Personal Data Collection

We collect multiple types of personal data, which can include:

  • Account Details: This includes your user name, login ID, and password used to access our services.
  • Payment Information: Credit card numbers, payment history, and billing addresses are required for transactions.
  • Financial Data: We may store financial records related to purchases or investments made through our platform.
  • Purchase History: Records of your orders, including products purchased, quantities, and transaction dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: Information about your geographical location when you interact with our apps or visit our websites.
  • Feedback and Reviews: Comments, ratings, and reviews you provide to help us improve our services.
  • Social Media Information: Details shared when you connect our accounts with social media platforms.
  • Product Preferences: Your choices and interactions regarding products we offer, including browsing history.

We obtain this data through direct user input, automated collection methods (such as cookies), and partnerships with third parties who provide us with aggregated or de-identified data.

Cookies and Similar Technologies

Companion care El Sauco Texas uses cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These are essential for navigating our websites and ensuring basic functionalities.
  • Preference Cookies: They remember your preferences, such as language settings or display options.
  • Analytics Cookies: Used by analytics providers to track user behavior on our sites, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are stored on their device.

Data Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the data is no longer needed for these purposes, we securely delete or anonymize it. Our retention periods vary based on jurisdiction and the specific type of data.

Security Measures

To protect your personal data, Companion care El Sauco Texas employs robust security protocols:

  • Encryption: We use encryption to safeguard data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to process data on our behalf.
  • Regular Audits: Our security measures are regularly reviewed and updated to address emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our processing of your data for specific purposes.
  • Data Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for marketing or other purposes.
  • Non-Discrimination: You have the right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer via the provided email or postal address.

Changes to Privacy Policy

Companion care El Sauco Texas reserves the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have suggestions to improve our data practices, please reach out to us at: